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Training

 

Technical Support/How-To's

How do I transmit my files to ULI electronically?

When you're ready to send your magazine production files to us, you can submit them via InSite or FTP. As you may know, attaching files to email is problematic for two reasons: there's no real confirmation that the file was actually delivered, and our mail server will block attached files larger than 10MB.

For large files, we always encourage the use of InSite or FTP — for the simple reason that you'll know when the upload is complete.

Note that mailing data, as well as production files for such outside services as inserts, cover wraps, belly bands, tip-ons and carrier sheets, should be FTP'd to this address: ftpva.unitedlitho.com, using "mis" as both your user name and password if you do not already have a user name and password assigned to you.

InSite Users

Kodak's InSite offers secure, controlled web access to your print jobs, enabling you to upload and download jobs and job data; proof online with geographically dispersed users collaborating simultaneously; append annotations or comments; approve or reject pages; manage information; and access secure job-status reporting over the Internet using a standard browser.

To get started, ask your Account Manager for your username and password. Your Account Manager can also put you in touch with one of our tech reps, who will set up a training session to show you how to upload your files.

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FTP Users

Advanced users: Get more information here.

The steps involved in the FTP process (other than using the web browser link below) are different for Mac and PC users.

Note that regardless of the platform you're using, your uploaded files will be processed most quickly if you alert your Account Manager to their presence, so that he or she can notify the production department. (It's helpful if your file name contains the job name and page number; e.g., "MyMagazinep57.sit.")

Please be aware that files uploaded to our computers are not secure. If you are interested in obtaining a personalized account that only you can access, your Account Manager will be glad to create one for you.

Files transmitted to the FTP site are not backed up or archived; in accordance with ULI policy, they will be removed after 14 days.

FTP for Mac users:

To send a file via FTP on the Mac, you'll first need to get FTP software. I recommend the freeware RBrowser, which is available for download here. If you are running OS X 10.2 ("Jaguar") try this older version.

When you run the program, choose "FTP Only":

RBrowser License

Choose Go > New Site to access the Login Panel:

RBrowser Login

Now, enter the information you see here. The username and password are both "guest". Then click the connect button. It will attempt to open a connection to our computer using the guest account. If successful, you will see a window that resembles the following (there may be more or fewer files displayed). If you do not get this window within 30 seconds, contact your network administrator to make sure your internet connection is up, and that any firewall installed at your location is allowing you to make FTP connections. If everything seems to be functioning, give your ULI account manager a call to verify that our connection is up.

Connection

Gather the files you want to send and Stuff them—sending smaller files will take less time. Give your Stuffit archive a descriptive name, and simply drag the file from your desktop to this window. You should see the transfer begin automatically.

If your transfer is going very slowly, you might want to try again later. Remember that you're sharing the net with many other people, including others at your office browsing the web. If it's going to take too long, you might want to bail out and send us a disk. We do have a very fast, dedicated T-1 internet connection, but so do a lot of others!

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FTP for PC users:

You have to hand it to Microsoft: at least they made it pretty easy to make a FTP connection from within Internet Explorer on the PC (surprisingly, they haven't added the ability to upload to the Mac version of their browser). This method will also work if you are using Netscape's web browser.

Begin a connection here.

After a few moments, you should see a window that resembles the following (there may be more or fewer files displayed):

Windows FTP Connection

Gather the files you want to send and Zip them—sending smaller files will take less time. Give your Zip file a descriptive name, and simply drag the file from your desktop to this window. You should see the transfer begin automatically in the status area of the window.

If you would like to use a regular program instead of a web browser to upload, check out the freeware FileZilla.

If your transfer is going very slowly, you might want to try again later. Remember that you're sharing the net with many other people, including others at your office browsing the web. If it's going to take too long, you might want to bail out and send us a disk. We do have a very fast, dedicated T-1 internet connection, but so do a lot of others!

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